-I have had an accident what do I do?
Call the police and get a police report NO matter how minor. If your car is not drive-able you need to call our 24 hour towing number (864) 949-8868 to have your vehicle towed to our shop. Contact us at our office (864) 949-7782 as soon as possible for further assistance.
-Why should I tow directly to Links Body shop?
We offer 24 hour towing. When you are in an accident it is important that you call (864) 949-8868 our 24 hour tow number to insure your vehicle will be brought directly to our body shop. The advantage to towing your vehicle to our body shop is that when the insurance adjuster comes to write an estimate we can discuss with the adjuster what proper repairs need to be done to your vehicle.
-How much will I have to deal with and talk to the insurance company?
If the insurance company has had an adjuster inspect the vehicle, then bring us the estimate. We will work with the insurance company and make sure that all the accident related items are fixed by the insurance company at fault.
-Other shops say they will save me my deductible, is that a good thing?
Be careful of body shops that save your deductible. They may cut corners to save you your deductible. When we repair a vehicle it will be back to pre-wreck condition which enables it to hold its value.
-I have already had an adjuster look at the vehicle, what now?
If the insurance company has had an adjuster inspect the vehicle, then bring us the estimate. We will work with the insurance company and make sure that all the accident related items are fixed by the insurance company at fault.
-Insurance says the work will not be warrantied unless we use their shop?
The repair is warrantied by the shop not the insurance company. We give a warranty on all damage and paint repairs for as long as you own the vehicle.
-What about a rental car while repairs are being done?
It is very IMPORTANT that you have car rental as part of your insurance policy.
-The insurance company says I have to get the car repaired by their assigned repair shop, is this true?
Your insurance company CAN NOT dictate who repairs your vehicle. It is completely your choice. They will try to lure you to a shop on their list by saying, "that is the only way the work is guaranteed." We GUARANTEE our work as long as you own that vehicle.
-Does Links Body Shop work for the customer or the insurance company?
When we repair your vehicle we are working for you the customer; we are not working for the insurance company. We work with the insurance company to ensure your vehicle is repaired correctly.